Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Media Message

02 have made it very clear to me that I will be charged to send or receive MMS to my phone. Even if a text is too long and converts to mms or I use emoji it will charge me. I've got a link saying I've a mms and to view it on 02 but I cannot see if I ...

Resolved! Discount

I have been diagnosed with cancer and believe some companies give you discount off bills etc was wondering if o2 do?

Resolved! Delivery

Can I change from Delivery to Collection ,I thought delivery was next day but it is not.

Resolved! Charged for someone i didnt buy

I went to buy apples airpod from the o2 accessory store and put in my card details but decided to NOT buy them after a saw the wait was 6 weeks. I did NOT confirm my order or payment.Well i wake up this morning to see the money has been taken out my ...

Resolved! scam

Hi All, I got a dodgy looking text the other day which i immediately deleted, just looked at my bill and have been charged an extra £4.50 by a company called PlayBay bv, i have no knowledge of this, can i stop them charging me in the future and how d...

HUAWEI Tablet

I claimed my tablet after 30 days and received my Thank you for your redemption email on January 22nd, I've received nothing since. Not sure if it'll be coming 45 days after 22nd or not?

Resolved! Laptop - 3rd party 'banner'

There is a 3rd party 'banner' (sorry, I don't know the correct IT term) near the top of the screen I'd like to delete ... ... ... it's the audio to audio 'line' across the screen I've done this before = pressed a wrong button & asked a question on th...