Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Wi-Fi

Can I get a Wi-Fi hub from o2 or does it have to be by another provider

Resolved! My friend has received a text from me that I didn't send

Help!Someone in my contacts on my mobile phone has received a text from me that I definitely did not send.What do I do?Kate

Resolved! O2 4G+

How fast does O2 4G+ reach? In my experience only 80mbps.

Resolved! Why are we limited to a max of 30s before O2 Voicemail kicks in?

I need longer. 30 seconds is often insufficient time for me to get to my mobile and I invariably miss many calls because I reach the phone and Voicemail has already kicked in and my caller hung up. It’s bloody annoying. Why can’t we choose how many r...

Resolved! Stay with the same number

Hi,i fill the form on Tuesday 9pm ish for keep my same number.Still not working, if u can help me please

Resolved! Where do I find how much costed me my last phone call?

Where do I find how much costed me my last phone call?

Resolved! Awaiting sms on WiFi calling response

Could 02 please update its customers on when we can expect to have sms available on WiFi calling.

Resolved! Access O2 voicemail from Montenegro

This instruction does not work from Montenegro "Calling 901 as usual works in most countries. If it doesn’t, call 1780 free from your mobile, or +44 7802 090 100, and we'll text you the right number to call." No text is sent, just a recorded message ...

Resolved! Lost Phone

On the 28th June 2019. I lost my mobile phone. The number is [Removed]. Was wondering how and if I could get a replacement sim card with the same number sent out?Kind regards,Aaron

P30 Pro wifi calling

So I received my new P30 pro after looking around for a few months wanting to upgrade my P10 which I really liked. Searched up to make sure that wifi calling would work with it as our reception at home in terrible and have to go upstairs to try and g...

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