Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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WiFi and 4G Calling

Hey guys,I’m looking to turn on my WiFi and 4G calling on my iPhone 11, but when I try and do this in Settings on my iPhone it tells me that I need to do onto the My O2 website and activate it.When I do this, I can only find information about them bo...

Charlie3 by Level 1: Joiner
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Resolved! Undelivered item. Poor communication

Hi allThis is my first post.I wonder if anyone has a view on this:I ordered a new iPad 2019 with sim on 10th April. The ordering process suggested it would be delivered on 14th. They even told me what the mobile number of the new machine would be. Th...

PGMW by Level 2: Apprentice
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'calm' extra bundle

HiI have 'calm' as an extra with my new phone but the link took me to www.calm.com - when tried to download the app it is asking for payment or a free trial - how do i get to use calm via the app & not the site ? thankyou

romanijo by Level 1: Joiner
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Huawei Freebuds 3 and Band 4

Hi All,Just claimed my free bits for my new P30 Pro. But wondering if anyone has already done this? Do you get an option to choose colours of either product? Or do you just get what you're given?Thanks in advance!Will

WEdwards by Level 1: Joiner
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Apple Watch Cellular

I’ve got this error message. When signing up to Apple Watch cellular.‘Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 mobile, quoting reference code 30‘ just trying to connect my watch to my plan whic...

Daniel4 by Level 1: Joiner
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Resolved! faulty phone

Can anyone please tell me how to get in touch with O2 to arrange to return a faulty phone. My phone screen has white lines running trough the screen, followed the self help guide which resulted in it saying it needed to be sent off gave me a referenc...

em18 by Level 1: Joiner
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Refund help

Hi,So today i went to buy a phone, chose to pay via apple pay, now you pay for it before the credit check, before your details etc, after paying i changed my mind and exited but the money has still been taken out my account. Will i get a refund as i ...

Emilyy by Level 1: Joiner
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Resolved! Disney plus while having nhs discount

I have nhs discount applied to my air plan. I want to get disney plus added to my account, which is £5.99 with a £2 discount to my air plan. I've read the t's&c's and can't seem to find anywhere that says I can't have the £2 discount on top of my alr...

Emily16 by Level 1: Joiner
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Porting a number to another network

Hi, I hope someone can help. I've switched from O2 to EE but the number transfer hasn't completed. I've spoken to EE and they say everything's done on their end, it was done yesterday at around 9am, they're just waiting for info from O2 but they spec...

ChrisG by Level 1: Joiner
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