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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by • Former Staff
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Charging pad

I upgraded yesterday and the deal I chose included a free charging pad, my phones just been delivered today with no charging pad. Anyone know if this is delivered separately to the phone?

Leonie by • Level 1: Joiner
  • 373 Views
  • 1 replies
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Resolved! Delivery address

Hi, wondering if I can decide my delivery address at the checkout or will it just send to my billing address? Currently still at my uni address.Thanks

nev1 by • Level 1: Joiner
  • 519 Views
  • 2 replies
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A new SIM card and new account

Hi I made a new account yesterday and ordered a new SIM card and received it today. I got posted a sim card last week and lost it again. It was a pay monthly SIM card but now I have a new pay monthly sim. I couldn’t log into my main o2 account and ha...

Returns

Hi allSo im not sure if anyone is able to help, so i just upgraded my phone to Samsung s20 which i love.I also ordered both active 2 40mm and 44mm. However silly question but im obviously bot going to keep both but if i have tried out the 40mm but pr...

Dalia by • Level 1: Joiner
  • 414 Views
  • 1 replies
  • 0 kudos

Resolved! O2 open discount

I wanted to check if anyone can tell me how much discount is applied to your contract using o2 open for civil servants? It says up to 25% but would like to know exact amount before taking out the contract. Thanks

Babbs83 by • Level 1: Joiner
  • 973 Views
  • 5 replies
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Order tracking

Hi I put an order in yesterday and it was ment to arrive today but I still haven’t received it.I’ve went into my 02 app to track it and it says the stays is complete yet no one has been to deliver my parcel at all today? Can you tell me where my parc...

Deebee by • Level 1: Joiner
  • 9503 Views
  • 6 replies
  • 0 kudos

How do I add insurance to my bill

I want to add insurance but because of the lockdown I’m struggling to get in contact with somebody. Can somebody help me? I only recently got my iPhone couple days ago?

Aidan1 by • Level 1: Joiner
  • 945 Views
  • 6 replies
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