Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
Does anyone know how long the upgrade email takes to come through? I upgraded over the phone this morning but still no email for me to click to start my order.
Hi, i'm trying to access the upgrade service however the page fails to connect with the service and remains a black dotted loading circle. My connection and device are fine as I have tried using moblie data on my phone and internet on my laptop both ...
Hi, is there any means to contact anyone? I just seem to be going around in circles on the app and all chats are currently closed 路Social media says customer services is extremely busy but how if you can’t contact them? Surely they haven’t furlough...
I bought a new phone yesterday and got a Confirmation number however I’ve had no emails with the account I bought it through and I can’t get hold of customer service it just cuts off
I need to use my insurance to replace my phone as i dropped it and now the screen has turned half black. I tried customer service and unless it is lost or stolen it just hangs up. Live chat says its not working so how to i speak to some one and get m...
hi i want clame my phone
Hi I’ve been having a problem with my Instagram app for just over a week now. I have an iPhone 6s Plus and never had any issues before now. I cannot login on my app (after being logged out) but I can access my account through safari and on my boyfrie...
How do I add insurance on to my phoneThanks
why I have to talk with stupid machine?I want to talk with somebody
Hi folks new to this. My wife upgraded her phone to an IPhone 11 and as a member of the defence discount service I can get a discount code for O2. Does anyone know how I apply this code to her phone?
