Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 74851 Views
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 7774 Views
  • 15 replies
  • 1 kudos

Resolved! SIM only

After receiving my handset etc last year I realized that the handset supplied, Samsung J3 2016, was next to useless regarding memory. I have purchased a phone from Amazon after seeing that O2 could do nothing to help unless I cancelled my contract, a...

PatJ3524 by Level 1: Joiner
  • 900 Views
  • 3 replies
  • 0 kudos

O2 Open and Friends and Family Discount Schemes

O2 Offer 3 discount schemes:O2 Open is employer based (certain jobs qualify for discounts)Latest O2 Open help pages hereFriends and Family (F&F) applys if you have friends or family working for O2.O2 Student OffersAll offer discount of the airtime po...

MI5 by Level 94: Supreme
  • 414755 Views
  • 86 replies
  • 6 kudos

Resolved! Bolt on Data - 80% used within 2 secs of buying

After years of always having more than sufficient data, I am suddenly regularly running out - no change in practices. When I add bolt-on data, within 2 seconds of doing this, I get a text telling me that I have used 80% of my data. What on earth is g...

Barbie28 by Level 1: Joiner
  • 875 Views
  • 2 replies
  • 0 kudos

Resolved! In the middle of a chat making a new deal and got cut off

I was in the middle of an o2 chat with a guru and it got cut off. I was organising a new contract and he gave me a really good deal but now I don’t know if I can get it. I took a screen shot of the deal he gave me. Is there anyway I will be able to g...

Elli by Level 1: Joiner
  • 1050 Views
  • 4 replies
  • 0 kudos

Resolved! Screen Protector

Hello eveyone, I just a screen protector fitted in the o2 shop in Belfast for my iPhone X. It was only when I got home and turned the brightness up did I notice the screen protector wasn't applied properly. The black thick line of the screen protecto...

chreesh13 by Level 1: Joiner
  • 1435 Views
  • 3 replies
  • 0 kudos