London underground wifi

sgtapone37 · ‎08-01-2021

I have tried everything but I cannot log into the london underground wifi. I always get the same error message "sorry we've encountered an error and you have not been signed in". I have followed all the advice from this community with no success. I even bought a new phone and upgraded my 02 account and nothing. Can anyone fro this community or 02 please help. Thanks

Michael

MI5 · ‎08-01-2021

@Thomaso1 may be able to assist you @sgtapone37

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Thomaso1 · ‎08-01-2021

Sorry for the late reply. I will PM you @sgtapone37 if you still need assistance.

sgtapone37 · ‎08-01-2021

Yes I still need help. Thanks

sgtapone37 · ‎11-01-2021

Sorry to bother you 02Thomas any solution to my problem. Thanks

MI5 · ‎11-01-2021

@sgtapone37

@Thomaso1 starts at 5.00pm today.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Thomaso1 · ‎11-01-2021

I have PM you @sgtapone37 . Thanks @MI5

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