Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Mobile Data on Apple Watch stuck in processing

I set up my mobile data on my Apple Watch just under a month ago. It was stuck on activating for about three days and then showed up with an error message saying it should take up to 24 hours and to contact o2 if not done by then. It has now been thr...

Resolved! PRIME VIDEO

Hi there, I want to cancel amazon prime video for my (REMOVED) account - (REMOVED) Thank you

Netflix

Someone has hacked my Netflix. I need to cancel the payment on my contract

Mobile broadband in Italy

I was in Italy recently and couldn’t use mobile broadband do I need to buy an add on package for my next visit

Resolved! Why can’t I just talk to someone?

This is ridiculous when all I want to do is talk to someone

Cancel bolt on

Cancel my bolt data

Disney Plus Activation

I’m struggling to activate my three months free Disney plus offer. I go to ‘extras’ and then ‘ready to redeem’ where I see the offer. However, when I select ‘continue’ nothing happens and I don’t get redirected to Disney’s website. I’ve tried in the ...

Resolved! Change name and get a call as I was offered that 02 take over my three contravt

hi there, I was offered that 02 take over my three contract but I need to change my email. I've done that but I cannot change my name and I've not had a call back to accept the offer.

Delivery of new phone

Good morning, I ordered a new phone yesterday and got a message this morning, that my phone had been delviered but nothing has shown up. Please could you let me know whether it is still in transit or if there has been a mistake? Kind regards

Resolved! Audible subscription

I do not wish to pay a subscription to Audible now my free period has passed. Please cancel it for me

O2

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