Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 88683 Views
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 8250 Views
  • 15 replies
  • 1 kudos

Resolved! duplicated order

I responded online to an upgrade offer (sim only), but being concerned that I would get a new sim, I rang and spoke to an operator who completed the upgrade.But then I got an email giving me an order number for the online effort - which seems that I ...

sinned by Level 1: Joiner
  • 106 Views
  • 3 replies
  • 0 kudos

No reply from creditrefferals 02

Hi, I'm trying to set up a contract, and had issues, so I emailed credit referrals 12 days ago and still havent had a response, even though the automatic reply said they would get back to me in three days, I'm not sure if I am being ignored, but woul...

Hikvision cctv

I've been with o2 over 10 years and all of a sudden they've blocked my remote viewing of my cctv has anyone else had this problem ?

D28 by Level 1: Joiner
  • 215 Views
  • 4 replies
  • 0 kudos

Resolved! PAC NUMBER

Spent over 30 mins today with their help line I only wanted a pac code the lady assistant kept putting me hold and did not seem to know what to do had to repeat my phone number twice and more security questions do they have no way to do this online ?...

derky60a by Level 1: Joiner
  • 81 Views
  • 1 replies
  • 0 kudos

Resolved! Blue Light card discount

how do i complete my application for discount on OPEN when inputting BLUE LIGHT CARD as i cannot access a works email because i am now retired. Blue Light card is current and is accessible when i am retired.

Dave661 by Level 1: Joiner
  • 247 Views
  • 1 replies
  • 0 kudos

Resolved! 3G coverage

Hi,Can you tell me when you will begin phasing out you 3G network coverage in the UK.Thanks

UserDavid by Level 1: Joiner
  • 115 Views
  • 1 replies
  • 0 kudos