Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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order reference

I would like more information about my order. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

JVD123 by Level 1: Joiner
  • 392 Views
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Account

I applied for a sim only account yesterday. My application was approved and the email advised me to log into my account for 'next steps'. When I log into my account it states that I do not have any products or services with this account. Please advis...

Claire351 by Level 1: Joiner
  • 329 Views
  • 1 replies
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Problems connecting while abroard

I am trying to log in to my account to add Zone 1 bolt on, as work has resulted in me being in Australia which was unexpected.To access my account, you have sent me 2 text messages, but I can’t get them as phone is in flight mode so I don’t get charg...

Anonymous by Not applicable
  • 333 Views
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bolt on

Hello I purchased a bolt on on adding data and also a travel bolt on. None of them work when I needed it so can they please be removed?

Lucilia by Level 1: Joiner
  • 244 Views
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eSIM

Hi I recently took out a new contact with an eSIM and my old provider has disconnected but I can’t connect to my new one. Am I being sent a eSIM pack to download onto my phone as I’ve had no emails about it and nothing in my settings. I can’t log ont...

Roaming in Germany

I'm in Germany and can't connect to the internet even though I have purchased a £9 bolt on. Can anybody help please?Mark

Coopsie13 by Level 1: Joiner
  • 344 Views
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