Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Disney plus

How do I cancel Disney plus and Disney plus premium

Resolved! How do I talk to a person?

I would like to talk to a person.

order reference

I would like more information about my order. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Extras

How do I cancel Disney+

Account

I applied for a sim only account yesterday. My application was approved and the email advised me to log into my account for 'next steps'. When I log into my account it states that I do not have any products or services with this account. Please advis...

Problems connecting while abroard

I am trying to log in to my account to add Zone 1 bolt on, as work has resulted in me being in Australia which was unexpected.To access my account, you have sent me 2 text messages, but I can’t get them as phone is in flight mode so I don’t get charg...

bolt on

Hello I purchased a bolt on on adding data and also a travel bolt on. None of them work when I needed it so can they please be removed?

eSIM

Hi I recently took out a new contact with an eSIM and my old provider has disconnected but I can’t connect to my new one. Am I being sent a eSIM pack to download onto my phone as I’ve had no emails about it and nothing in my settings. I can’t log ont...

Roaming in Germany

I'm in Germany and can't connect to the internet even though I have purchased a £9 bolt on. Can anybody help please?Mark

Resolved! Email received to confirm a order I haven’t placed

I have received a text and email confirming my order. I haven’t placed an order?

O2

Forum Posts