Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
Hi, I joined o2 from Vodafone 3 weeks ago now and despite the coverage map saying I have great indoor and outdoor reception, that really isn't the case. My phone is constantly connected to wifi calling, without it calls are broken, inbound calls go t...
I ordered an iPad Pro last Sunday ( 10th jan ) and it said I would get next day delivery. However it still hasn’t arrived yet . My friend ordered an Apple Watch and it came the next day ? Why is mine taking so long ?
i have received a tablet & sim card via dhl today which i did not order. keep getting cut off on the phone to o2 & online help is no good. anyone else had this issue & if so, what was the result ?
I have lost my device which I purchased from O2. The insurance company has asked me to provide a document with my name which has the IMEI number, the make, model of the phone. How can I get hold of this?
Hi tomorrow i have phone collection to submit insurance claim, Do i need put insurance department adress on envelope, or stickers from courier will be enough?
Hello, I’ve broken my phone screen and I have insurance for incidental damage with my account but I’m not sure how to redeem this so that I can get my screen replacedThank you
my tariff has been upgraded today and now most of the apps on my phone dont work!
Why are you still displaying the ipad pro2020 as still being in stock. when I placed my order on Friday i was sent an ‘out of stock’ email 30mins after receiving ‘order on its way’ email? This is very poor customer service.
How to pack your phone in the box provided by o2 recycle?
Hi,I have my own iPhone XR and a separate work phone owned by the company I work for. I’m leaving the company but they have said I can keep the number but I have to give the phone back. I want to get an eSIM on my iPhone with the company number and a...
