Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Cancelling direct debit

Hi I’ve been paying monthly payment for years now for a phone/sim that I don’t even use, I had to change number for personal reasons .. can I just cancel the direct debit from my bank if the the phone is paid off and airtime is paid off ? I don’t eve...

Abih_1 by Level 1: Joiner
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Resolved! Phone broke

I need help I need to contact o2 but the top half of my phone is broke and can't press the buttons and wanting to get hold of o2 you need to press 1 or 2 and I just can't do it how do I speak to someone with out having to press these buttons thanks x...

Jeni05 by Level 1: Joiner
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Resolved! Watch strap

My Apple Watch was sent for repair by the store as it stopped holding its charge, they had to replace this with a new one as they couldn’t fix it. However, the never returned the strap and now I have a watch with no strap and no one will help, the se...

Anne1966 by Level 1: Joiner
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DHL DELAYED

Has anyone recently been able to sort out with O2 or DHL after ordering a phone etc. from O2 and then tracking your order only for it to say delayed and to contact the sender. Been in contact with both customer service departments regularly since as ...

kmag52 by Level 2: Apprentice
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DHL delivery

Anyone else have any problems with DHL, ordered my phone on monday, and it’s thursday and is still not here, was given a delivery slot and turns out it apparently is not meant for me, and no one knows where my phone is!

Erin123 by Level 1: Joiner
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Resolved! Apple Watch

I currently have an iPhone and Apple Watch gps with o2 and want to pay off my phone with them and go to another provider (virgin). Will this affect the Apple Watch in any way or will it just not work? I am planning on using a PAC code to keep my numb...