Anker powecore 3 10k wireless
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on 10-08-2021 09:54
I've just received my order, I ordered an Anker powercore III on 30% discount. However I received the older model which is just Anker powercore. Not III.
Which means I have actually paid more for the device after the discount as the older model is cheaper.
Any help would be appreciated
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on 10-08-2021 10:32
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on 10-08-2021 10:32
You will need to contact customer services on 202 from an o2 phone or 0344 809 0202 from any other phone, and they should be able to sort, as sounds like a picking error
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 10-08-2021 11:42
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on 10-08-2021 11:42
I've just been on the phone for more than an hour. Have been told to return it and then order another one. Initially was told I will be sent the packaging to send the item back, but now have recoeved a message stating that the returns detail will be emailed instead
Tried to order another one. But then realised that the image of the powerback is incorrect. So O2 are advertising a newer model with the image of an older model.
Even if I re order I don't think I will get the correct item. Feel very disappointed and deceived. Clearly O2 are deceiving their customers through false advertisement.
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