Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Credit File Referrals

Hi All, for some reason I was denied purchasing a sim. I’ve been a customer of o2 for over 20yrs. Anyway, as it mentioned I should email credit file referrals of which I’ve been doing for the past 2 weeks with nothing back from them. Does anyone have...

SW4 by Level 1: Joiner
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Resolved! Sim card

You say we can swap a SIM card. I have a small SIM card in my current phone, but I have bought a new phone which needs a nano SIM card. My small SIM card has within it a Nano card. Can I pop that out and use it in the new phone? Will this work? Will ...

Resolved! repair

How am I meant to disable phome locks etc for repair when my phone has bricked?

Keith5 by Level 1: Joiner
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Return

Hello I purchased a phone case with my contract that arrived today but I don’t like it. The man said I can return it but I don’t know how to? Please can you send me rerun details and how to post it back please

Marvet by Level 1: Joiner
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Resolved! Can't unlock iPhone 6s

Unfortunately after phoning and going through my o2 my iphone 6s will not unlock to use other networks it simply saysThe IMEI has not been used on our network with the MPNprovided, so it will not be possible to unlatch it.

Venatus by Level 1: Joiner
  • 393 Views
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Live chat

i just want to get to live chat - seems impossible! I can't use my mobile so having to use desktop.

Nams by Level 1: Joiner
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Resolved! Still waiting for my order

I have ordered AirPods 3 days ago as add on with my O2 contract and the status says that you are still reviewing the order. Should it take so long? Could I please have an update?

Gabriela2 by Level 1: Joiner
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Airtime Discount Never Applied

I took a second connection for my partner last year and the telesales agent assured me the new connection would qualify for a discount. He also made it clear to me that he would arrange for this discount to be applied and that I wouldn't have to do a...

Resolved! Shocking service

Don't ever use O2. Was on Ee for last 5 years and Vodafone before for almost 10 years. Not had such a bad exp. Only in 2 days I had enough and had to cancel everything. Thought I was saving 20 a month on the same plan but in 2 days my call was fwded ...