Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 78589 Views
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 7909 Views
  • 15 replies
  • 1 kudos

Resolved! netflix

Hello,When I first purchased my phone number the lady told me I get netlfix for 6 months because I paid for the 5000 texts and calls and 20 GB, but here it is telling me the opposite. I don't understand.Thank you,Serene

hi-ok by Level 1: Joiner
  • 1197 Views
  • 7 replies
  • 0 kudos

Netflix offer

Hi, Ive upgraded few months ago but never received any email from Netflix.Feel cheated.Isn't that just a con?

Eei by Level 1: Joiner
  • 721 Views
  • 4 replies
  • 0 kudos

Resolved! Keep my number

Hi I moved from talk talk and now I am with O2 and I wanted to keep the same number. I gone to the website to keep my number and said that my number should be moved with in days but I am now waiting 3rd week and nothing. Please could any one help me

Doroth by Level 1: Joiner
  • 2140 Views
  • 4 replies
  • 0 kudos

Netflix offer

Please can you help with netflix offer. Tried all ways just stating error when I input code. From forum this is a longstanding issued which really should have been resolved if you are still offering this!

GinaG by Level 1: Joiner
  • 429 Views
  • 2 replies
  • 0 kudos

Media Message

02 have made it very clear to me that I will be charged to send or receive MMS to my phone. Even if a text is too long and converts to mms or I use emoji it will charge me. I've got a link saying I've a mms and to view it on 02 but I cannot see if I ...

Summersue by Level 1: Joiner
  • 713 Views
  • 3 replies
  • 0 kudos

Resolved! Discount

I have been diagnosed with cancer and believe some companies give you discount off bills etc was wondering if o2 do?

Barbara by Level 1: Joiner
  • 532 Views
  • 2 replies
  • 0 kudos

Resolved! Delivery

Can I change from Delivery to Collection ,I thought delivery was next day but it is not.

Ash1 by Level 1: Joiner
  • 632 Views
  • 3 replies
  • 0 kudos

Resolved! Charged for someone i didnt buy

I went to buy apples airpod from the o2 accessory store and put in my card details but decided to NOT buy them after a saw the wait was 6 weeks. I did NOT confirm my order or payment.Well i wake up this morning to see the money has been taken out my ...

Liaty by Level 1: Joiner
  • 697 Views
  • 3 replies
  • 0 kudos

Help make your data allowance last

Losing yourself in your favourite Netflix shows, uploading that amazing gig selfie or video from The O2, or even just trying to find your way around town – they all eat away at your mobile data allowance. We want you to get the most from your data an...

Chris_K by O2 Social Media Team
  • 4014 Views
  • 5 replies
  • 2 kudos

Resolved! scam

Hi All, I got a dodgy looking text the other day which i immediately deleted, just looked at my bill and have been charged an extra £4.50 by a company called PlayBay bv, i have no knowledge of this, can i stop them charging me in the future and how d...

Kevag by Level 1: Joiner
  • 17014 Views
  • 18 replies
  • 0 kudos