Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Ordering Apple Watch problems

 Hi, I am trying to purchase an Apple Watch on the website. However when I get to checkout and sign in the title of the page says choose number to connect Watch to, however underneath it says you don’t have any pay monthly plans to connect to, even t...

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Luke1994 by Level 1: Joiner
  • 3388 Views
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Low 4g data rate

I’ve been with O2 for a few years. Everything has been ok until a few months ago when my 4g data speed at home has dropped, typically 2M or less. I have the My Network app which consistently reports higher speeds than Opensignal. It regularly says sp...

Jayveel by Level 1: Joiner
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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  • 147 replies
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Resolved! O2 Accessories Support

Where on earth do I talk to someone about an accessories order I made? The support section of the website sends you around in circles. No one on O2 phone support seems to know the accessories store even exists. Orders always get cancelled but the mon...

gemstone by Level 1: Joiner
  • 1565 Views
  • 1 replies
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Resolved! Issues with the O2 Recycle website

I'm interested in upgrading my current phone to the iPhone 13 using the O2 Recycle option, but I cannot complete a quote as I cannot answer the question around removing iCloud/Find my iPhone (the drop down is not enabled for selection). Nor can I act...

Resolved! Lost number

I don’t know my number I have throw the paper from the packet and the sim is not activated

Klaountio by Level 1: Joiner
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  • 1 replies
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Resolved! cancelled transaction

Hello. I've been trying to order Samsung Galaxy s21 ultra 5g from Affordable Mobile but I've been told that o2 has declined my order. Could you please tell me the reason?

Justyna4 by Level 1: Joiner
  • 670 Views
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