Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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CS Email Address

Just trying to get hold of a customer services email address! Your website is useless!! Why is your live chat always BUSY and unavailable!? I have only just switched to your network and am seriously considering leaving and cancelling my contract alre...

Anonymous by Not applicable
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Resolved! sim swap failed

I got my new phone this morning and ive had to do a sim swap as the new phone uses a micro sim, however i have typed in the serial number provided on the sim and it has shown up as failed, it has done this several times, what do i do next???? please ...

Anonymous by Not applicable
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Resolved! Problem in Sandhurst,Berkshire area ?

Since 1/1/13 I can not receive incoming texts/calls to my pay as you go phone at home. As soon as I drive a short distance from home the problem disappears. This is obviously a reception problem as I have rang most days to cs who tell me to try the n...

Anonymous by Not applicable
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Resolved! Priority moments gift website problems

Hi, I am having a problem with claiming my free voucher.O2 are currently doing a promotion where if you buy certain mobile phones you can apply for a £20 gift voucher.The website is http://www.o2priority.co.uk/Gift I entered my details and waited 48 ...

Anonymous by Not applicable
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Resolved! 02 Priority Moments App Problem

Have had a problem with claming and using a "free gift" from 02 after receiving a text invite to claim a free gift using 02 priority moments claimed the voucher and saved in my app but when I went to use 3 weeks later was told offer had expired! Spok...

Anonymous by Not applicable
  • 1637 Views
  • 3 replies
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Mobile Broadband issue

I have a mobile broadband dongle on PAYG, and I have done for years, but at the beginning of every year this crashes and I am unable to use connection manager and uninstalling and reinstalling the programme does not work. Can anyone help me get this ...

Anonymous by Not applicable
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Resolved! O2 rewards help

I recently claimed my saved rewards in the form of a Amazon gift card, how will I receive the gift card and how long should I expect to wait to get this?thanks in advance

Anonymous by Not applicable
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Resolved! Delivery of mobile broadband modem

Hello Due to illness I am away quite a lot. Does the postman require a signature when delivering the modem or will it be posted through the letterbox I am 72+ and live alone Thank you for any kind reply

Anonymous by Not applicable
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  • 12 replies
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