Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Did I order a galaxy tab s7 for collection?

I set up a plan and ordered a tablet, it took 20 off of me and set me up for a 19.88 permonth plan (3 pound something of which is airtime???) confirmed the plan but said I either need to pay a 275 deposit or get a sim plan. I choose the 10 pound a mo...

Resolved! Have not received phone!

I took out a new contract on the 28th Nov. The phone was dispatched to my local o2 store on the 3rd December. It is now the 15th December and the phone still has not arrived at the store. I have phoned customer service multiple times and feel like I ...

Resolved! Damaged phone and no decent service

I rang O2 with legitimate complaint about my screen having issues and second month now I have no data when I am out of the house. On phone for 47 minutes with no interaction. Pay my bill always. But why should I pay if I do not receive the service I ...

Resolved! On the phone busy tone....

Hi guys, I'm having a nightmare after moving to o2. I was on three network for years and whenever I was talking on the phone, if someone else called me they would not know I'm on the phone and I'd receive the call tone as normal. However.... On o2 it...

Cliff0rd by Level 1: Joiner
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O2 wifi hotspot not working

Whenever I try to log into the O2 Wi-Fi, it shows that the network is on, but no content can be downloaded. It's not even asking me to register for wi-fi. Is it working at all, or has it been removed??? Tried o2 store ,Costa coffee.

Kris41 by Level 1: Joiner
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Resolved! cannot complete order for a second SIM

I wanted to buy 2 SIMs, one for each child, I managed to buy one via the online shop. I get a message to say the order cannot be completed when it gets to the credit check step. I am using the same details as per the purchase of the first SIM. Anyone...

Mushroom by Level 1: Joiner
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Resolved! O2 account

My past Device accounts still appear on my credit history they appear as active even though they are actually paid off and closed. This is affecting my credit score because they are seen as non-secured Loans there are more then three of then still sh...

Dodge2 by Level 1: Joiner
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Customer service problems

Any one else having problems with getting phone calls answered? Iv spent most of today on hold trying to track my order for my daughters air pods i ordered 13 nov.After 30 mins this morning on hold some one answered but left there head set on there d...

Resolved! Upgrade

Hi i have upgraded my ohone and it still not arrived as it is saying they are wait on stock but wen i have looked onlone it is in stock

Rachael4 by Level 1: Joiner
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