Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Keeping my old number - phone not purchased with o2.

Hello community! After 5 years with the same phone and o2 contract, I have finally bought a new phone with a reseller (Affordable Mobiles) as o2 couldn't give me as good a phone deal as AF.So, I now have 2 contracts with o2. I'd love to keep my NEW c...

Resolved! 0844 Call for 9 minutes charged at £5.99!!!!!

Shocked by £5.99 charge for calling 0844 number for 9 minutes!!!!

Resolved! net work coverage

I have tried most of the mobile companies, the net work coverage says its good in doors and out ? how do I know this will be any better than the others ?

Resolved! Wife bought me new phone with contract how do i transfer my number to it

Folks my Wife bought me new (cyber monday )phone with contract but its in her name so how do i transfer my number to it and end my own contract ....Ta

Phone calls with the use of covering numbers

Hi,Some time ago, BBC announced that phone calls coming from abroad using so-called covering numbers ( being used to hide a true caller's number) will be blocked by operators. Could you please let me know whether O2 is going to do that? If so, when i...

Resolved! Keeping my old number

Hi, I just bought a new iPhone and I requested to keep my old number which has been changed today however on iPhone settings the number that’s saved is the temporary number I had. I tried to change it but it won’t let me save the number I type in. Is...

Resolved! Missed Delivery and chat not working

Hi, I missed my delivery because I was on holiday (ordered weeks before going away) and the courier has now stated that its on its way back to O2. How can I rearrange my delivery when its almost impossible to get hold of O2?! The chat function isn't ...

Resolved! Stock issues

So I have been with o2 for about 24 hours now and I can’t say I’m impressed. I ordered a new iPad Pro 12.9 2021. The website said, and still says free next day delivery and In stock. So I ordered. I then received an email telling me it’s out of stock...

Resolved! Sim

Anyone know what esim pack are

Resolved! my contract

i recieved a call 3 days ago offering a contract with an iphone 13 with unlimited data sim on 02. ive just found that this was a sim only contract. i did not agree to this and im very upset about this and now need to cancel this unless this can be so...

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