Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

02 Travel Bolt On - £6.00 daily

I am travelling to Turkey in September and it appears I should download 02 Travel Bolt On.I am totally confused. When do I request/activate 02 Travel?. When I arrive in Turkey?Do I turn off Data Roaming/Mobile Data/ Voice Mail ?Do incoming phone call...

New phone iPhone 13

Hi why is my order taking so long to process?

Receiving someone elses O2 bills to my address! Help!

Hi all,About 2 months ago I received a paper bill to my home address from O2 for someone who has never lived at this address. I ignored the letter. The next month another came through. I also ignored this. Today a third came through, so I tried to ca...

Contract

Hello, I would like to cancel my contract, how do I go about doing this ? Thank you

Pixel Watch 2 Wi-Fi delivery date

Good afternoon, I was wondering if you might be able to provide an update on my order [REMOVED] - no tracking data is yet available for this order, made Tuesday 13th August, in My O2, under my O2 account. I know delivery is 'up to four weeks' but I w...

Resolved! Is this a scam??

Just received this message apparently from 02 is it a scam?? Hi, O2 here.From September, to help you avoid nuisance calls, Brand ID will help let you know if you're getting a call from a legitimate business. And later this year, Call Defence will tel...

Final payment

Hi, I’ve received an email informing me that I need to make a final payment after I’ve disconnected but i can’t pay it anywhere?

Data disappearing!

24GB data disappeared in less tan 24 hours. Raised twice with o2 and Apple, who are unable to get to the bottom of it. I usually use 10GB per billing month, however all data has been used 12 days into billing month. No unusual downloads and not left ...

using my existing mobile number

my new sim is on its way but with a different number to my existing one. How do i correct this?thanksPeter

Email for dispatch

Hi how long does it take for the dispatch email to come threw if ordered phone at 10pm last night ?

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