Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! I’m interested in a upgrade

I’m interested in a upgrade

Resolved! About insuring phone

If I hold insurance on a phone but my family person uses phone so can I claim if something happens to phone?

Resolved! Disney +

Can anyone tell me how long it takes for Disney + to be activated on your mobile account? I am still waiting for the email / sms notification to say its enabled.

Resolved! Free tablet with Google phone promo

Hi I ordered the new Google phone pixel 6 pro a few weeks ago. After 2 weeks I should have been able to order a free tablet as part of the September promo. How do I do this? I literally can't find any info

Status of order

Hi I tried to preorder the new iPhone 14 pro yesterday morning and it was under review. I’ve logged onto my o2 and the order tracking has now got a green tick next to ‘order confirmed’ and a green tick next to ‘being processed’. It’s now on waiting l...

APN Settings - What/When?

Can anyone assist me and explain what the APN settings are and if they are required to change when using the phone aboard?

Resolved! Sim swap

How can I activate a new sim in a simswap,if my old sim already dead?Please help me

Resolved! Number change

Is there anything that could be used as proof that the number was changed but the contract was the same?

Resolved! Possible scam

I’ve just received a phone call from O2 offering me a 40% discount going forward on my bill and a free iPhone 8 is this legitimate or am I dealing with a scam

Resolved! cancel disney+

hello I've cancelled disney+ thru the disney website but do I need to cancel thru O2 aswell or will it auto cancel

O2

Forum Posts