Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Horsham, WS, has no data? "Busy Network"

A significant sized uk town is routinely suffering from "our network gets a bit busy". There is 4G or H+ connectivity etc but there is no actual data availability. I have absolutely no data connectivity outside of WiFi in a significant part of the to...

Am89 by Level 1: Joiner
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Resolved! Double data with Volt no longer there

It was, now it's not, apparently after the last billing cycle finished for no reason I can find.Live chat not working at all, what is the best number to call to sort this and what time is usually best?

RedWeasel by Level 1: Joiner
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Resolved! Getting a phone no sim

hoe do I add another phone to my account, already have a SIM for my daughter that my dad has a contract for, but looking for a phone on contract, not phone and sim combined?

Resolved! Porting a number but keeping the service

I signed up to a Virgin Volt deal which included an unlimited O2 sim. I ported my existing number across but realise this was a BIG mistake. I am finding the O2 service very poor indeed.Lack of coverage and when there is a good signal there is no usa...

notdodgy by Level 1: Joiner
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Resolved! Travelling to Italy

Hi, I am travelling to Italy on 2nd September 2022 for a week, can I use my phone while I am there or will I be charged extra?, not sure what 02travel is and how much that costs.

Abigail01 by Level 1: Joiner
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Resolved! Upgrade out of stock

I want to upgrade to the google pixel 6 but the colour I want is out of stock. I just want to know when the 'sorta seafoam' will be back in stock please.

Jamesa by Level 1: Joiner
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Resolved! My order was cancelled

Hello , I placed an order for the iPhone 13 pro , the only email I had said I should keep a look out for tracking and delivery updates However I haven’t received any , I logged on to my 02 account and it has said the order has been cancelled, I paid ...

Keira09 by Level 1: Joiner
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