Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! NON DELIVERY OF NEW PHONE

I placed an order on 1st September for a new phone on the basis that the website showed it to be in stock and would be delivered the next day. I got all the usual flood of confirmatory emails - followed by one saying the phone was out of stock and th...

Richard22 by Level 1: Joiner
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Resolved! Order

Placed an order on the 19/9/22 for a new phone, got an email saying they are preparing it.Half an hour later i get an email saying it’s out of stock. So i go on the website and search for the exact same phone i just paid for and it’s in stock. Please...

Resolved! Paid upfront didn't complete order

I didn't realise when you tried to take out a device that payment was taken automatically. I tried to see if I'd get accepted for an Xbox and entered all information etc. A notification from my bank says they've taken £30 upfront cost already but I d...

RMarie91 by Level 1: Joiner
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Resolved! Trading in old iPhone

Hi, I recently upgraded to a new iPhone 13 pro. I took the option to trade in my old iPhone 11 in order to reduce my monthly airtime plan. The phone arrived and I set it up but there was no option to return the old phone so I still have it. I have lo...

Will77 by Level 1: Joiner
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Resolved! About insuring phone

If I hold insurance on a phone but my family person uses phone so can I claim if something happens to phone?

Nobody by Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos