Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Contacting O2 sucks.

I have had to call O2 repeatedly to get the PAC transfer completed. The transfer was not completed in the timescale that was advised. O2 signal at home is indifferent so tried to Enable WiFi Calling but despite having a compatible mobile it transfer ...

Colin13 by Level 1: Joiner
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Resolved! Premium numbers

I stupidly replied to a premium No. now I am being charged every day. I have contacted O2 but the lines are always bad and I can’t hear them and they can’t hear me. I’m tearing my hair out. Can anyone help me get rid of this Number please

Hayden22 by Level 1: Joiner
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Resolved! Premium numbers

How do I ban premium text messages from deducting from my balance and also ban them contacting me?

GezzaM by Level 1: Joiner
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  • 2 replies
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Resolved! Price increase

Did everyone receive a price increase of 11.8%. Seems O2 taking advantage of cost of living situation with increase of this size which cannot be justified

Chrism2 by Level 1: Joiner
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Resolved! Delivery

Hi l’m thinking of placing an order but l’m not going to be in on the day of delivery can someone else except the parcel if they live at the same address as me.

Adele4853 by Level 1: Joiner
  • 622 Views
  • 1 replies
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Resolved! Waiting for order

Been waiting for 4 weeks for an iPad, which now shows in stock but haven’t been told it’s dispatched. Can’t log into my account on myO2 app and trying to contact someone is ridiculous, can only talk to bots

LK1 by Level 1: Joiner
  • 459 Views
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Resolved! Disney plus

I like to cancel Disney plus, but it seems to be very difficult to cancel through the app? And customer services is conveniently down

Mejt by Level 1: Joiner
  • 811 Views
  • 1 replies
  • 1 kudos