Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Getting a phone no sim

hoe do I add another phone to my account, already have a SIM for my daughter that my dad has a contract for, but looking for a phone on contract, not phone and sim combined?

Resolved! Porting a number but keeping the service

I signed up to a Virgin Volt deal which included an unlimited O2 sim. I ported my existing number across but realise this was a BIG mistake. I am finding the O2 service very poor indeed.Lack of coverage and when there is a good signal there is no usa...

notdodgy by Level 1: Joiner
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Resolved! Travelling to Italy

Hi, I am travelling to Italy on 2nd September 2022 for a week, can I use my phone while I am there or will I be charged extra?, not sure what 02travel is and how much that costs.

Abigail01 by Level 1: Joiner
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Resolved! Upgrade out of stock

I want to upgrade to the google pixel 6 but the colour I want is out of stock. I just want to know when the 'sorta seafoam' will be back in stock please.

Jamesa by Level 1: Joiner
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Resolved! My order was cancelled

Hello , I placed an order for the iPhone 13 pro , the only email I had said I should keep a look out for tracking and delivery updates However I haven’t received any , I logged on to my 02 account and it has said the order has been cancelled, I paid ...

Keira09 by Level 1: Joiner
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Resolved! New customer - issue on switching with Pac code

Hi all, I'm waiting with baited breath for the switch of my old (Vodafone) number to my new O2 phone. Pac code properly submitted around 2 pm yesterday so apparently it should switch by 6 pm today. BUT I keep getting text messages saying the switch h...

DawnS1 by Level 1: Joiner
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Resolved! Visual voicemail

Hello, if I upgrade my sim only contract to a better deal, still on o2 and keep the same sim. Will my visual voicemails still be there on iPhone? I’m pretty sure when I did this last time I lost them, but can’t remember if I got a new sim that time o...

James38 by Level 1: Joiner
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