Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
Hello I was trying to add a 'O2 Travel Bolt' as I am traveling to Turkey on Friday. It states 'free to add' and will just charge as and when used on daily basis, etc... I already have (as a Volt monthly customer) the 'Europe Zone Bolt' and the 'Inclu...
I am going on holiday for a week to Madeira. Could you let me know if I would incur roaming charges and if so how much would they be.
I ordered a new iPhone 5S on an O2 monthly contract last week (I was previously Orange). I gave the advisor my PAC code to get my number transferred and was told it could take up to 24 hours. During this time, I still had my old Orange phone up and r...
I have an 02 contract paid monthly which includes free calls and free texts. I'm going to Greece on holiday and asked the 02 shop in Briggate, Leeds about roaming charges for calls and texts, I was told I need to pay extra yet the 02 website says I w...
Hi I bought a new phone yesterday and want to keep the same number. However it’s not transferred the phone number over yet. Was wondering how long I’ll have to wait
I received a space talk adventure and sim to go with it but the sim hasn't got a phone number on it and its preventing me setting the watch up. would like some help with it please
Hello everyone, I just got an o2 sim and wanted to keep my old number from giffgaff so I filled and submitted the form. Now my old number is removed from giffgaff but I still have the new number from o2 instead of the previous one I want to keep. Tha...
Hello, i returned an Iphone 11 and 100GB sim card back to you as i changed my contract to the iphone 13 but i had to pay an upfront cost of £20 for the iphone 11 I still haven’t received that refund back yet.
Hi - I recently ported by number from 3 to O2 (Pay Monthly) and cannot connect to Underground Wifi I have connected to O2 Wifi (so auto connect at McDonalds etc) but cannot connect to Wifi Extra and when I am at a tube station and try using the Virig...
Hi! I can send texts but can’t receive them. Can anyone help? It’s a new sim and was wondering if i should order a new one? I dont have home broadband so cant use wifi.
