Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! 4G Smartwatch plans

Hi all,I'm currently looking at buying a Huawei Watch 2 (bought a P30 Pro last month) but the 4G capability is confusing. Does O2 support these 4G enabled devices? The watch has a slot for a nano-sim but I can't find any concrete information on just ...

Ryanf by Level 1: Joiner
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Resolved! Sending premium texts

Hello I have never been able to send premium texts like competitions to radio stations and I can't find how to remove this block? I have tried everything! Thank you

Resolved! Free galaxy buds2

I recently ordered the Samsung s22, part of the promotion was that I also got a free set of galaxy buds 2, however I am just wondering do I receive these with my phone or do I need to claim them from somewhere? Thanks

Shan08 by Level 1: Joiner
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Resolved! WiFi in London underground doesn't work

Hello, When I try to use wi-fi in underground it gives me a message "Sorry, this service is only for people on O2. Just joined? It might take us a few hours to sort out". And I joined months ago. Tried to get help using chat, they told me to reset my...

Mikemike by Level 1: Joiner
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Resolved! How to request refund for Audible through O2?

Hi, I had Audible through O2 for the free 6 months and neglected to cancel it, however I did not realise you then lose ALL of your book credits when I cancelled my membership. My partner was able to receive a full refund through amazon directly in th...

cambi by Level 1: Joiner
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Resolved! All incoming calls I D witheld

When O2 changed my tariff in rediness for my upgrade all my calls are coming through as ID witheld. Upgrade 2 days later with new sim, no difference. Use another o2 sim or one from another network provider no issues. I’ve been to Apple, phone is perf...

Lostfaith by Level 1: Joiner
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Porting

Morning I am an O2 wholesale partner with a customer in 02 leaving us and wanting to stay on O2 They have a PAC code and have been to an 02 store and have been told they can not move their number to 02 retail as we have to do it which is wrong! Custo...

Simonsim by Level 1: Joiner
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