Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Formal complaint

I am writing to make a formal complaint about a customer service adviser I spoke to at 8.40am on 19th Jan 2023 called Evie I think she said . I have been a customer of o2 for over 20 years . I was disappointed and disgusted with the attitude of your ...

JK7 by Level 1: Joiner
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Resolved! I have been scammed for phone I did ordered but now I realise I have been scammed

Hello,I wonder is it possible to remove or cancel a 2 phone payments that is mine but accidentally ordered by mistake didn’t realise I got scammed for it.I have been scammed twice.Any help would be great please and thank you.Thanks,Aoibheann.

eSim

Last week i bought a new iphone. When i transferred all the data from my old iphone to my new phone the eSim didnt transfer. I spoke with O2 and asked for a new esim to be posted to me and specifically said DO NOT decativated my existing eSim when yo...

zvk21 by Level 1: Joiner
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Resolved! Unclear on plan?

Hi, I've used asda mobile bundles for a while and they have got me by fine. I recently joined a new company that requires me to use my personal mobile for work via a given 03330 number. I've made a few calls to colleagues and now asda tells me I have...

danzig by Level 1: Joiner
  • 468 Views
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Resolved! Missild a bolt on.

I recently discovered that unbeknown to me, in 2018 I agreed to adding Microsoft 365 to my contract at an extra cost of £6.00 a month. I have absolutely no recollection if this and would have refused as it is a product that I would never have used an...

Emma61 by Level 1: Joiner
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Resolved! DISNEY + Wont activate

I have disney plus as an extra that i would like to activate but when I try to do so I get a message saying there is a problem and to contact my service provider. I have tried several times and have the same message. Can u please help

FaFl by Level 1: Joiner
  • 440 Views
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Resolved! Payment taken with no order confirmation

I tried to start a finance plan for the Xbox Series X last night, I clicked pay for the £50 upfront but then a Session Expired screen came up and my order was never confirmed. I checked my bank and the money has been taken but nothing has come throug...