Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 45103 Views
  • 0 replies
  • 0 kudos

Resolved! SIM card is PUK locked

Samsung Galaxy Z Flip 4 did an up date and now I can't get in to it. It says "sim card is PUK locked" I have been on Myo2 and went through the unlock procedure and it sent me 2 texts...To the phone that is locked! as a security check. I can't view th...

Sarah55 by Level 1: Joiner
  • 856 Views
  • 2 replies
  • 0 kudos

Resolved! Roaming in Thailand , Vietnam and Bali

hi 02 community my daughter is going to Thailand , VietnamAnd Bali etc early march , how do we activate or pay for her to use her phone when she’s away for 6 weeks and do we need to add credit to her account ?She’ll be using data and calls etcis ther...

Bordeaux by Level 1: Joiner
  • 5276 Views
  • 3 replies
  • 0 kudos

BEWARE. O2 unable to deliver goods that they have taken payment for or refund.

I placed an order online (through www.o2.co.uk/shop) for a fitness tracker with a fixed click and collect date. The next day I received an email stating that it was out of stock. Now, after 11 days of waiting, I have still received no update. The ord...

Refund

Hi, after 3 months I need to have a 300 pounds deposit refund. When can I have this? Because today is the date when I should to get it

Eliza1 by Level 1: Joiner
  • 384 Views
  • 1 replies
  • 0 kudos

Resolved! How do I compliment a member of staff?

I would really like a compliment registered for the member of staff Steph Hancock - she has given me AMAZING service today. I really can’t put into words how wonderful the phone call was or how great her service was.

Fraseri1 by Level 1: Joiner
  • 801 Views
  • 2 replies
  • 0 kudos

Resolved! O2 extras

I ve been looking at getting the mcacfee security on my phone, but there is no link for it on the Web page just the advert, how do I get this service??

LJ666 by Level 1: Joiner
  • 388 Views
  • 1 replies
  • 0 kudos

Resolved! Sent phone I didn’t ask for by O2 employees who appear to have used my bank details from my daughter

I’ve been sent a phone and set up on a contract that I didn’t ask for using bank details used for my daughters account! This has been put through by O2 employees without my consent. Tried to call customer services and was cut off!!!!