Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! insurance claim

started claim on 24th of august and now 5th of september and heard nothing from o2 only one email saying it was approved and nothing more not even from dpd

No signal after contacting O2

I recently joined O2 after having no issues with several other providers in recent years - it was the cheapest deal I found. However, the internet coverage is really poor and I get almost none in and around where I work despite O2's website saying it...

Resolved! rewards

Hi, hope someone can help! I saved my rewards on o2 and now would like to transfer them back to credit on my phone, is this possible? Cheers!

Anonymous by Not applicable
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Resolved! High St voucher

I recently exchanged my top up banked for a gift voucher. How dies this work and how long does it take?

mammaj by Level 1: Joiner
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Resolved! Nintendo

I am paying monthly for a Nintendo that I have purchased. How can I pay it off quickly? Thanks

PCD by Level 1: Joiner
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Resolved! Calls to Ukraine

As I can see in My O2 I have been charged for conversation with Ukraine. Does O2 still provide free calls to Ukraine?Thank you

Myke by Level 1: Joiner
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Apple Watch cellular not setting up

This Keeps coming when I try to setup Apple Watch yes I did have a previous airtime plan but I cancelled that long ago now it’s stuck on this message. We’re setting up your Apple Watch on the O2 network and we’ll text you when it’s all done. If you d...

Niki3 by Level 1: Joiner
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Resolved! o2 Impersonation fraud/identity theft

Hello o2 community,I have a sim only plan with o2 which i am using with an old iPhone 7. On 29.11.22, I received 2 default letters from o2 stating that I have been in breach of a credit agreement loan of £1,619.00. The credit agreement was taken out ...