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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by • Former Staff
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Resolved! Paid upfront didn't complete order

I didn't realise when you tried to take out a device that payment was taken automatically. I tried to see if I'd get accepted for an Xbox and entered all information etc. A notification from my bank says they've taken £30 upfront cost already but I d...

RMarie91 by • Level 1: Joiner
  • 410 Views
  • 1 replies
  • 0 kudos

Resolved! Trading in old iPhone

Hi, I recently upgraded to a new iPhone 13 pro. I took the option to trade in my old iPhone 11 in order to reduce my monthly airtime plan. The phone arrived and I set it up but there was no option to return the old phone so I still have it. I have lo...

Will77 by • Level 1: Joiner
  • 417 Views
  • 1 replies
  • 0 kudos

Resolved! About insuring phone

If I hold insurance on a phone but my family person uses phone so can I claim if something happens to phone?

Nobody by • Level 1: Joiner
  • 326 Views
  • 1 replies
  • 0 kudos

Resolved! Disney +

Can anyone tell me how long it takes for Disney + to be activated on your mobile account? I am still waiting for the email / sms notification to say its enabled.

dsimm by • Level 1: Joiner
  • 406 Views
  • 1 replies
  • 0 kudos

Resolved! Free tablet with Google phone promo

Hi I ordered the new Google phone pixel 6 pro a few weeks ago. After 2 weeks I should have been able to order a free tablet as part of the September promo. How do I do this? I literally can't find any info

Em25 by • Level 1: Joiner
  • 573 Views
  • 1 replies
  • 0 kudos

Status of order

Hi I tried to preorder the new iPhone 14 pro yesterday morning and it was under review. I’ve logged onto my o2 and the order tracking has now got a green tick next to ‘order confirmed’ and a green tick next to ‘being processed’. It’s now on waiting l...

Resolved! Sim swap

How can I activate a new sim in a simswap,if my old sim already dead?Please help me

Just12 by • Level 1: Joiner
  • 554 Views
  • 3 replies
  • 0 kudos
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