Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Keep receiving messages verification codes

I've just ported my wife and I over to O2 which has all gone smoothly. We've both received a number of SMS messages of the format "xxxxxx is your Messages verification code" where xxxxxx is a 6 digit code. The numbers aren't recognisable (they've com...

ALWA by Level 1: Joiner
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Resolved! I can not enable voicemail on my huawei p30 pro when a call is unanswered

When I go to my settings to forward calls they are all turnt to disabled, when I try to enable the 'when unanswered' it says unexpected response from network. This is really bugging me as no 1 can leave voicemails and my phone just rings and rings an...

Lauren89 by Level 1: Joiner
  • 515 Views
  • 3 replies
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Resolved! NON DELIVERY OF NEW PHONE

I placed an order on 1st September for a new phone on the basis that the website showed it to be in stock and would be delivered the next day. I got all the usual flood of confirmatory emails - followed by one saying the phone was out of stock and th...

Richard22 by Level 1: Joiner
  • 366 Views
  • 2 replies
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Resolved! Order

Placed an order on the 19/9/22 for a new phone, got an email saying they are preparing it.Half an hour later i get an email saying it’s out of stock. So i go on the website and search for the exact same phone i just paid for and it’s in stock. Please...

Resolved! Paid upfront didn't complete order

I didn't realise when you tried to take out a device that payment was taken automatically. I tried to see if I'd get accepted for an Xbox and entered all information etc. A notification from my bank says they've taken £30 upfront cost already but I d...

RMarie91 by Level 1: Joiner
  • 338 Views
  • 1 replies
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