Non existant promotions

[Chippy63]

Having been with o2 since its inception today may just be the day I leave. Promised promotions on new products never materialise. Wrong products delivered. If you complain calls can never be found. If you record a call refuse to accept it. The disrespect I have faced as a disabled person is nothing short of disgraceful. And don't bother emailing any executive as they just ignore you. What was once a helpful company has become a money grabbing corporation.

[Cleoriff · Accepted solution]

@Chippy63 

I'm sorry you have had such a poor experience with O2.

You really should complain https://www.o2.co.uk/how-to-complain 

A lot of people get good results if they use Resolver https://www.resolver.co.uk/