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Wireless broadband data

hazel1
Level 1: Joiner
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on ‎03-02-2020 20:36

on ‎03-02-2020 20:36

I used to be able to see my broadband data to gauge how much I used. This is no longer an option, why?
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MI5
Level 94: Supreme
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on ‎03-02-2020 21:12

on ‎03-02-2020 21:12

@hazel1 

No idea?

I can still see mine in my MyO2 http://www.o2.co.uk/myo2

I'd give customer service a call to see what went wrong. Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
Former Staff
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on ‎11-02-2020 11:03

on ‎11-02-2020 11:03

@hazel1 are you still having issues seeing your broadband data usage? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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