on 19-04-2024 11:43
My current sim card is 4G, I now need a 5G sim but actually getting in touch with o2 is f***i*g impossible, the app chat is crap, and speaking to a person - no chance. Is there a provider that actually speaks to customers?
on 19-04-2024 11:51
You can go in store with photo ID and walk out with a new sim for free.
on 19-04-2024 20:17
on 19-04-2024 20:17
@mrfkucingangry wrote:My current sim card is 4G, I now need a 5G sim but actually getting in touch with o2 is f***i*g impossible, the app chat is crap, and speaking to a person - no chance. Is there a provider that actually speaks to customers?
But bear in mind @mrfkucingangry that 5G is only available from O2 for Pay Monthly contract customers.
It is not available to PAYG customers. 👍
on 19-04-2024 20:20
As mentioned on another post @mrfkucingangry has been calling O2 on 202, so is on a contract.