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Wh-1000xm3 free headphones. Has anyone received yet?

Delboy29
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on ‎18-07-2020 22:16

on ‎18-07-2020 22:16

Hi. Was wandering if anyone has received the Sony wh-1000xm3 or equivalent headphones from pre ordering the Xperia 1 ii? It now been 28 days from release and heard nothing. Only the confirmation from exertis.
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MI5
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on ‎18-07-2020 22:24

on ‎18-07-2020 22:24

@Delboy29 

Sony will start validating claims after 30 days apparently.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
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on ‎22-07-2020 10:07

on ‎22-07-2020 10:07

It would be great to get an update once you've received your headphones @Delboy29!

→ COVID-19 support - Help and support from O2 during the lockdown
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Delboy29
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on ‎03-08-2020 23:15

on ‎03-08-2020 23:15

@Martin-O2. 2 weeks after the 28 days and still not received the wh1000xm3s. Basically, pre order 2 weeks before release, wait 28 days, nothing. Over another 2 weeks. Still nothing.
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HS
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on ‎05-08-2020 21:29

on ‎05-08-2020 21:29

Also been waiting around for little over 28 days and had nothing yet. Given that exertis only sent an email confirmation and that their website site seems to suggest covid has resulted in delays I'd expect at least a few weeks before getting anything
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