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Warranty Samsung Galaxy A70

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Legorik77
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‎09-05-2020 13:28 - edited ‎09-05-2020 13:29

‎09-05-2020 13:28 - edited ‎09-05-2020 13:29

Good afternoon,

 

does anyone know how to proceed in this period to contact the local O2 shop please?

 

I bought my Samsung Galaxy with a monthly plan at the shop.

I finished to pay it last month, and today it got damaged.

I am sure is under warranty condition, and I am trying to understand how to get it repaired.

 

Any ideas please?

 

thanks

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TallTrees
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on ‎09-05-2020 13:38

on ‎09-05-2020 13:38

Hello @Legorik77 

Welcome to the o2 community forum 

All o2 shops are presently closed.

You will need to call customer services.

Good luck and best wishes 



HAPPINESS IS BEE SHAPED

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TallTrees
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on ‎09-05-2020 13:38

on ‎09-05-2020 13:38

Hello @Legorik77 

Welcome to the o2 community forum 

All o2 shops are presently closed.

You will need to call customer services.

Good luck and best wishes 



HAPPINESS IS BEE SHAPED

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Cleoriff
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on ‎09-05-2020 13:41

on ‎09-05-2020 13:41

@Legorik77 

Contact details for O2 here Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
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jonsie
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on ‎09-05-2020 13:42

on ‎09-05-2020 13:42

All contact numbers here @Legorik77 

Guide: Coronavirus Community Help and Support 

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎09-05-2020 13:42

on ‎09-05-2020 13:42

@Legorik77 

Warranty is 2 years but does not cover damage.

If you have insurance from O2 you can claim here https://www.o2.co.uk/help/digital-services/o2-insurance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Legorik77
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on ‎09-05-2020 13:45

on ‎09-05-2020 13:45

thank you

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Legorik77
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on ‎09-05-2020 13:46

on ‎09-05-2020 13:46

thank you!

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