I have been unable to make or receive any calls on my mobile. Text messages, data et al, all OK. inability to make or receive any calls to or from either other mobiles or land lines were noticed at 9:20am on 14th May 2020. O2 have been totally unhelpful by not having any facility to give assistance. I do not accept the Covid-19 virus as being a valid excuse. My calls were urgent and I am VERY disappointed with the O2 service, or lack of it. I bet there is no reduction in the monthly bill for this incompetence.
