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router

traversnoswad
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on ‎14-05-2020 18:07

on ‎14-05-2020 18:07

i have a router and have a PAYG sim for data, which i have activated and added credit.

 

why won't it work

 

i was speaking to someone "live" in chat but they vanished.

 

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MI5
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‎14-05-2020 18:11 - edited ‎14-05-2020 18:13

‎14-05-2020 18:11 - edited ‎14-05-2020 18:13

@traversnoswad 

Try adding the O2 APN.

https://community.o2.co.uk/t5/Android/Connecting-Android-Phone-to-Data-Services/td-p/544202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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traversnoswad
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on ‎14-05-2020 18:21

on ‎14-05-2020 18:21

sorry but i don't understand where / how i would enter this information.

 

I have a huawei cube which when purchased came with a Three sim which, despite working, the speed was shocking.

 

I have been told the 02 is fastest for my area but i just can't get it to connect to the www.

 

How do i speak to the O2 staff via chat?

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MI5
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‎14-05-2020 18:23 - edited ‎14-05-2020 18:26

‎14-05-2020 18:23 - edited ‎14-05-2020 18:26

Look in your manual for the router or Google for how to do it.

Edit. Found manual here https://www.google.co.uk/url?sa=t&source=web&rct=j&url=https://www.4gltemall.com/downloads/dl/file/i...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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