Travel bolt-ons

[Lizzie2]

I cannot contact customer service in any way - the support service sends me around in circles on an automated reply saying they are too busy - this is after three days- so as to cancel a travel bolt-on - any telephone number or suggestions?  Many thanks

[gmarkj]

All contact details are on the "Contact Us" page at the bottom of every web page @Lizzie2 

What we on the community know is here:

Call 202 or 0344 809 202 if you are on contract, or 4445 is pay as you go.

Best time to call is 8am UK time.

Alternatively you can call 0800 902 0217 using Skype for free.

Guide here Guide: A Guide to Skype

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

Call 202 or 0344 809 202 if you are on contract, or 4445 is pay as you go.

Best time to call is 8am UK time.

Alternatively you can call 0800 902 0217 using Skype for free.

Guide here Guide: A Guide to Skype

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

[MI5 · Accepted solution]

@Lizzie2 

If you’d like, you can remove O2 Travel at any time. Just head to My O2 or text TRAVELOFF to 23336. You’ll then pay our standard roaming rates outside of our Europe Zone, which are currently £2 a minute to make or receive calls, 50p to send a text and £7.20 for every MB of data you use.