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Travel bolt on

Anonymous
Not applicable

Yesterday I spoke to your Help Desk and established that my Travel Bolt On entitles me to data outside Europe at £6 a mb. I can buy 6.5 mb for £40 and then buy a further 43.5 mb free of charge thus taking me to the upper limit of 50 mb.

 

The European charge upper limit of £40 can be increased to £100 I understand.

 

Can the outside upper limit be increased beyond £40 and how much data does that give me outside Europe?

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Anonymous
Not applicable

Thanks. And final question..

 

I up the limit by logging into o2 on my PC?

Message 11 of 22
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MI5
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I'm not grasping the question, sorry....
If you are nervous about hitting £120 just turn off data roaming unless you want to check emails etc, in fact I'd have data off always unless I was checking emails as the phone will auto update and munch through data very quickly.
You won't get charged £120 unless you use that much data......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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MI5
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@Anonymous wrote:

I up the limit by logging into o2 on my PC?


Yes, as per the link.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 22
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Anonymous
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That's fine

 

As I read it the £40 is there to protect people and the higher figure is there for people who believe they know what they are doing - such as turning data off.

Message 14 of 22
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Anonymous
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Sorry. I do have another question.

 

I do my 50mb and I am charged £40.

 

If I use another 5mb at what rate is that charged?

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MI5
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£6 per mb upto £120 max then data is stopped.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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So I pay £6 per mb for 6.5 mb and  that takes me £40.

 

My next 43.5 mb take me to 50 mb and are free.

 

I then start paying £6 per mb and can buy 13.33 mb which comes to the £80 and raises my intial £40 to the £120 when my data stops?

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jonsie
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Yes that's correct.

 

Also bear in mind that these limits are per billing month. If your travel plans cross between two billing dates your cost limits will double.

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MI5
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@Anonymous wrote:

So I pay £6 per mb for 6.5 mb and  that takes me £40.

 

My next 43.5 mb take me to 50 mb and are free.

 

I then start paying £6 per mb and can buy 13.33 mb which comes to the £80 and raises my intial £40 to the £120 when my data stops?


Perfect explanation wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 19 of 22
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Anonymous
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Thanks.

 

The 50mb for £40 is a brilliant deal when even the so called internation sim cards charge about £2 per mb in Barbados.

 

After that it gets more expensive - but at least the system remains live.

 

And 50mb is a lot of data for most people.

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