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Transferring an O2 SIM-only SIM card to a new SIM-free phone.

Anonymous
Not applicable

I have a Sony Xperia M (Android 4.1.2) phone bought as a SIM-free phone. I have a SIM-only, pay-monthly, SIM inserted in that Sony Xperia M. 

 

If I buy a new SIM-free phone, can I just transfer the existing SIM-only, pay-monthly, O2 SIM card to the new phone, or would I have to contact O2 first?

Message 1 of 43
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MI5
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UK Mail don't seem to be the most reliable, unfortunately 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 21 of 43
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Anonymous
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UK Mail tracking site is just saying 'out for delivery' I called twice today and asked if the driver got lost and they assured me their drivers keep delivering up to 8pm so I will have to create merry havoc tomorrow morning with their Customer Service staff.
Message 22 of 43
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Anonymous
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@Anonymous wrote:
UK Mail tracking site is just saying 'out for delivery' I called twice today and asked if the driver got lost and they assured me their drivers keep delivering up to 8pm so I will have to create merry havoc tomorrow morning with their Customer Service staff.

Give em what for    Smiley Frustrated

Message 23 of 43
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MI5
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Hope you get it tomorrow. I've got the SP and I love it slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 24 of 43
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Anonymous
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Ha ha ha I will. Thanks wink
Message 25 of 43
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Anonymous
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It will take a couple of months of Sundays for me to get to know the SP, but I cannot wait for it to arrive. I have been gnashing at the bit all flaming day Grrrr
Message 26 of 43
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MI5
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Do let us know when you get it slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 27 of 43
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Anonymous
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Yes I will. You will probably have to teach me VERY slowly how to work it slight_smile You guys have been a great help tonight, thanks.
Message 28 of 43
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Anonymous
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You're welcome.

 

Enjoy your new phone {when it arrives}

Message 29 of 43
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MI5
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@Anonymous wrote:
You will probably have to teach me VERY slowly how to work it slight_smile 

It's very easy, but of course we will help anyway we can slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 30 of 43
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