Switch to a lower plan and keep "Travel Inclusive Zone"

[Elaine168]

Hi,

I've completed my contract. And for these few years, I will be working abroad most of the time. Can I switch to a cheaper monthly plan and keep the "Travel Inclusive Zone"? I'm open to both pay monthly or pay as you go.

Please advise how I can make the change happen, as O2 offers no email for customer service, it's very difficult to make an international call that needs to wait for a long while from a different time zone.

Thanks

[MI5]

@Elaine168 

You need to upgrade to any plus plan as these all include travel inclusive.

Also, if you have Virgin broadband you get it anyway, via Volt benefits.

Volt Megaguide 

Guide: Upgrading Your O2 Phone 

You can Use USwitch
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+