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So... Er... Does this mean...

viridis
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...O2 owe me 2 tablets?

I definitely purchased the S9s before July 11th.

 

Screenshot_20180601-132048.png

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MI5
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Yup slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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viridis
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That's what I thought,
@Martin-O2 @Marjo can you get me the claim info please.
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MI5
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Looked at the T&C's and it does say 25gb + tariffs?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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viridis
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You got link?
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viridis
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The only thing linked to 25gb I could find was the yearly upgrade. The flash banner says:

"Get a free Galaxy Tab A 10.1, worth £279
On all tariffs. And after 12 months on 25GB+ tariffs, your next phone upgrade is on us."
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MI5
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Yeah sorry, as you were. I mis-read it.

tab.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Marjo
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Hey @viridis let's check this for you - I'm going to drop you a PM to discuss in more detail!

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viridis
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That's super, thanks @Marjo
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