cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung galaxy ear buds

ha1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I ordered a Samsung galaxy s21 on the 6th of February with o2. Will my Samsung galaxy ear buds arrive with the phone?

Message 1 of 6
691 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 123114 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

@ha1 

No they won't, you need to order them from Samsung.

https://20203.samsungpromotions.claims/janpreorder-select/en-GB 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 6
677 Views
5 REPLIES 5

Cleoriff
Level 94: Supreme
  • 123114 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

@ha1 

No they won't, you need to order them from Samsung.

https://20203.samsungpromotions.claims/janpreorder-select/en-GB 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 6
678 Views

MI5
Level 94: Supreme
  • 144671 Posts
  • 634 Topics
  • 27732 Solutions
Registered:

@ha1 

As you ordered after general release, you need this link to claim 

https://www.samsung.com/ie/galaxy-s21-buds-offer/terms/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 6
480 Views

Cleoriff
Level 94: Supreme
  • 123114 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

The link I posted above, gives you further options if ordered after 29th January.

https://20203.samsungpromotions.claims/galaxys21buds/en-GB 

Veritas Numquam Perit

Girl in a jacket
Message 4 of 6
472 Views

MrJR
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:
What document can i use to claim my galaxy earbuds, as i have purchased an s21+.
Message 5 of 6
445 Views

MI5
Level 94: Supreme
  • 144671 Posts
  • 634 Topics
  • 27732 Solutions
Registered:

@MrJR 

See this thread https://community.o2.co.uk/t5/Other-Products-and-Services/Proof-of-Purchase/m-p/1378048/highlight/tr...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
440 Views