Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

How to cancel the contract from EE where I am now on O2

What do I have to do to cancel the contract from EE? The EE telling me to call o2o2 and ask for some code?

Resolved! songs to notifications

Hi there How to i transfer a song to my message tone on a samsung note 20 ultra?

Resolved! esim plan uk just for Galaxy Watch 4 4g with phone not on O2 plan

Hope you guys can help me out. I have a Samsung Note 20 Ultra 5g with a 12 month ID Networks plan (MVNO on Three). £16 per month unlimited 5g data, calls, & texts. I only started this plan a month or so ago, so have to see it out for a good while yet...

Resolved! PUFFL changing to monthly?

Hello, I am the owner of a very old Pay up front for life (PUFFL) sim via bt cellnet many moons ago which after a one off upfront payment it should never be subject to monthly fees under this contract.I received this email this week:From 2 August we'...

Resolved! Roaming in UK (Ufone Operator)

Is there anyone who can guide me about the international roaming of Ufone operator of Pakistan on O2 in UK. it has not been working since yesterday. What are the reasons for it? Whom to contact?

Resolved! Sim with 5G included

Hi there, i just wanna know if my sim included 5G. how i can check? many thanks

Phone out of stock

I have just upgraded my phone to an iPhone 12 Pro Max however the phone is out of stock. Just wondering when I will be getting the phone, and because the phone is 5G I need a 5G sim but can I keep this current number or will I have to change numbers?

Resolved! What do I do after completing the keep your number form?

I had a pay monthly contract with a different provider and then moved to O2. To keep my number I have filled in the keep your number form using the PAC code and my information. However, like a dummy, I forgot to take a picture of the information that...

Resolved! Free alert number

Keep getting class from this number saying free 02 alert 02033931901is this a scam

Resolved! Call From 01282 570539. Is this o2?

Hello. I have got a call today, claiming to be from o2. They said they are from mobile team. I immediately hang up. Can I confirm if it is spam or genuine

O2

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