Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Other Products and Services

Reply
Highlighted
Level 1: Joiner
Posts: 7
Registered: ‎31-10-2016

Samsung cloud storage

Hi, I've read a few bits but they're all at least 2 years old now on how to get more samsung cloud storage rather than the free 15gb,
It seems to be that if you are an o2 customer you can't upgrade as they're is something built in the actual phone that prevents you from seeing the option to choose a new plan. Does anyone know if this is still the case and is there a way around it at all? Because lately all I get are notifications saying can't back up this can't back up that, not enough storage etc etc etc, really irritating. Thanks guys n girls, James.
Highlighted
Posts: 90,207
Topics: 539
Solutions: 11,782
Registered: ‎04-04-2012

Re: Samsung cloud storage

@Hagueyno1

why not just use Smart switch to back up your phone each week for free? 

https://www.samsung.com/uk/getting-started/smart-switch/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Posts: 90,207
Topics: 539
Solutions: 11,782
Registered: ‎04-04-2012

Re: Samsung cloud storage

If not, this might be helpful ?
https://www.samsung.com/uk/apps/samsung-cloud/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Community Manager
Posts: 6,247
Registered: ‎23-07-2014

Re: Samsung cloud storage

Hi @Hagueyno1, it's been a while since you posted your query, but I just wanted to check if you got all the information you needed in the end and was able to sort out the cloud storage in the end? Smiley Happy 

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature