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Requesting historic bills once account is closed

Donury236
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I switched providers in 2016 but I now need copies of my phone bills with 02 for a legal dispute.  If I call up will they just sent them out ?

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MI5
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If you can still access your MyO2 you might be able to download past bills yourself
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/101...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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@Donury236 They may not still have them as the account was closed a long time ago & any way they may not give them out due to ID & data protection but there is no harm in trying. Call them using the numbers on this link 

 

https://www.o2.co.uk/contactus

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MI5
Level 94: Supreme
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If you can still access your MyO2 you might be able to download past bills yourself
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/101...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Unfortunately I very much doubt that @Donury236 will have access to my O2 if the account was closed in 2016 though I think customer will be able to provide some bills but maybe not for the period he wants.

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