Other Products and Services
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Charge to mobile

Hi allHas anyone had any issues with the iTunes monthly subscription? The one where you sign up and you get month 4 free?I received the codes for month one and two with not problem. This month they have taken the money and sent me a code. But this co...

Jazzydd by Level 1: Joiner
  • 1958 Views
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Resolved! Online Order Confusion

I bought an iphone 7 plus in rose gold last night, 22/02/2018 (just after 7.00pm). I recieved lots of emails and then the order was completed and I recieved the order completed pdf from the webpage, but no email confirmation. I have also recieved an ...

Sacentia by Level 2: Apprentice
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Resolved! 02 insurance for cracked screen on Samsung S7 Edge

Rang 02 insurance today, with a lot of checks on when and how, and changing of who I was talking to. I was told that my phone would be collected tomorrow by DPD. I was told that I would receive an email so that I could print out the postage label. Ho...

Pinklily by Level 1: Joiner
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fake text message

Does anybody have problems with fake text messages, i.e off banks , ambulance chasers etc, that you can`t block or reply tobut only have web links.!! all help will be appreciated.

Anonymous by Not applicable
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Resolved! sim cut off

Have been with 02 for donkeys years on a contract all ok ,so i took a pay as you go out (sim) i a old phone as a spare to put in the car ok.went to check its ok charged etc and its been cut off i had £10 on it so what the !!!!!!!!!! where is my £10 g...

Anonymous by Not applicable
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Opt out for Priority and 02More texts

Any one else having real difficulty getting their opt out acted on?Since early October, I've been calling the Priority opt out number, only to be told I'm already opted out. I've used live chat twice since then, been told "sorry about that but it's a...

Anonymous by Not applicable
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Resolved! I want my money back

I took out a contract with 02 and changed my mind before the cooling of period ended. I was told it would not cost me anything. Well when I got a statement from my bank I found out that 02 had took £283.19p out of my account. So 02 have went from bei...

Anonymous by Not applicable
  • 1233 Views
  • 3 replies
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Resolved! Weird text from 02-UK

Hi, I’ve just received a text from o2-UK which I believe is a fake. The text read:O2 Ref: Site No. RT02B022. Your security code is 8281. If you're not in direct contact with O2, please call 202 now so we can protect your account. Thanks.This is a sca...

Anonymous by Not applicable
  • 14571 Views
  • 6 replies
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Repair of phone

I have sent my Sony Z5 to the repair centre twice for them to quote the same thing 'physical damage' however I've pressed the o2 team asking them to explain what the physical damage is... Nobody can tell me what it is nor how much it'll cost to repai...

Anonymous by Not applicable
  • 1108 Views
  • 4 replies
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