Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! O2 Insurance

I bought an iphone 7 in March 2017 and included O2 premier insurance. I recently had to make a claim due to phone being lost and they sent out a faulty phone. I called to complain and they've sent out another phone but I had a choice of red, gold or ...

Anonymous by Not applicable
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Resolved! Credit Referrals Team Not Responding

Hi I'm not a O2 customer but I have an entry in my credit file with a O2 entrysaying the status as "Settled". I dont have any business with O2 nor I have any liability with them. I have made more than 20+ calls to the customer service since one month...

Anonymous by Not applicable
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Workanywhere

Hi all, i’m having totally no joy in obtaining my workanywhere package that is supposedly included in my new contract.I’ve tried many attempts of registering with Telefonica yet my email gets an unrecognised id can any one help please

Chubstar by Level 1: Joiner
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Resolved! Regarding Lumia 550 storage

Hi I was running out of storage and had to uninstalled or delete apps on my phone. At the moment I used a total of 5.09gb out of 7.28gb I have 7.28-5.09= 2.19 gb remaining and used up 5.09-2.91=2.18gb I have used up 2.91GB in system & reserved, this ...

RM19894 by Level 1: Joiner
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Resolved! Bill shock - my experience

As you may or may not know, I recently borrowed a Community "Try the Tech" phone. This all went swimmingly and the phone was returned.I've just had my phone bill - despite the mobile data being turned off much of the time, sticking to wifi and monito...

Daddydoink by Level 15: Gaining a Reputation
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Resolved! Data usage abroad - when data is turned off

I’ve been charged for O2 Travel (4.99 x 2) for two days whilst abroad. On these days the online Live Chat tells me that I’ve used a small amount of Data on those two days. My data was toggled off just before my plane left Gatwick and has been off eve...

Anonymous by Not applicable
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O2 Recycling - a bunch of con artists

We bought my son out of his contract so he could get an iPhone X on the premis that he pays us back when he’s recycled his current iPhone. They offered him £280 which nearly covered his cost so he went for it. He gets an email from O2 today saying th...

Anonymous by Not applicable
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Resolved! VAT Invoice

I am an O2 personal customer, but as I use my phone for business purposes, I need a VAT invoice to assist with reclaiming expenses. Based on some previous questions and comments from the O2 Community, I gathered that VAT invoices could be requested b...

nhb by Level 1: Joiner
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Resolved! O2 More Texts won’t stop even though i’m opted out

I keep receiving o2 more texts and offers even after repeatedly sending “stop” to 20502 as instructed.I’ve also checked my preferences in My O2 and it says i’m opted out of My O2 promotions.None of the texts are ever relevant to me and are very irrit...

Anonymous by Not applicable
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