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Level 1: Joiner
Posts: 3
Registered: ‎05-01-2019
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Quetion

Hi,could some one tell me what is premium informati don't ion services? I 've been charged £7.50, but i don't know what it's? How can i stop them pls.thanks for ur help
Level 1: Joiner
Posts: 3
Registered: ‎05-01-2019

Re: Quetion

Premium and information services
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Registered: ‎22-08-2016

Re: Quetion

[ Edited ]

Hi @Rute

 

Help here

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

and here

https://payforitsucks.co.uk/

 

Also you should speak to Customer Services and ask them to place the following bars on your account:

Premiunm Rate Charges

Direct to Bill Debits

to avoid this happening again.

 

Good luck and welcome to the forum Welcome

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

Posts: 67,973
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Registered: ‎04-01-2009

Re: Quetion

This is a brilliant website for support and information

https://payforitsucks.co.uk/

And here is a community petition that we would like you to add your name to

https://community.o2.co.uk/t5/Discussions-and-Feedback/Premium-rate-services-petition-to-O2/td-p/118...