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Level 1: Joiner
Posts: 2
Registered: ‎10-01-2019
Accepted Solution

Premier numbers

[ Edited ]

Hi, I wanted to send a text to heart radio but as it was a premier number the text didn't go through. I checked my phone settings and they were ok. So I'm not sure what happened or how to change it. Can someone please help?

Thank you 

Posts: 68,874
Topics: 545
Solutions: 3,387
Registered: ‎04-01-2009

Re: Premier numbers

You need to call customer service to get the premium bar removed. Live chat may also help

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Level 1: Joiner
Posts: 2
Registered: ‎10-01-2019

Re: Premier numbers

Thank you... I called the customer service and they removed the block...
Community Manager
Posts: 4,818
Registered: ‎18-04-2018

Re: Premier numbers

Good morning @Sms, and welcome to the forum Wave I'm really glad to see that @jonsie's advice helped you get this sorted, and if there's anything else we could help you with give us a shout!

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