Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Other Products and Services

Reply
Sms
Level 1: Joiner
Posts: 2
Registered: ‎10-01-2019
Accepted Solution

Premier numbers

[ Edited ]

Hi, I wanted to send a text to heart radio but as it was a premier number the text didn't go through. I checked my phone settings and they were ok. So I'm not sure what happened or how to change it. Can someone please help?

Thank you 

Posts: 70,327
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: Premier numbers

You need to call customer service to get the premium bar removed. Live chat may also help

Contact us

 

Sms
Level 1: Joiner
Posts: 2
Registered: ‎10-01-2019

Re: Premier numbers

Thank you... I called the customer service and they removed the block...
Former Staff
Posts: 5,405
Registered: ‎18-04-2018

Re: Premier numbers

Good morning @Sms, and welcome to the forum Wave I'm really glad to see that @jonsie's advice helped you get this sorted, and if there's anything else we could help you with give us a shout!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature