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Rute
Level 1: Joiner
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Hi,could some one tell me what is premium informati don't ion services? I 've been charged £7.50, but i don't know what it's? How can i stop them pls.thanks for ur help
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Glory1
Level 43: Bright Spark
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Hi @Rute

 

Help here

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

and here

https://payforitsucks.co.uk/

 

Also you should speak to Customer Services and ask them to place the following bars on your account:

Premiunm Rate Charges

Direct to Bill Debits

to avoid this happening again.

 

Good luck and welcome to the forum Welcome

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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Rute
Level 1: Joiner
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Premium and information services
Message 2 of 4
2,087 Views

Glory1
Level 43: Bright Spark
  • 10294 Posts
  • 85 Topics
  • 123 Solutions
Registered:

Hi @Rute

 

Help here

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

and here

https://payforitsucks.co.uk/

 

Also you should speak to Customer Services and ask them to place the following bars on your account:

Premiunm Rate Charges

Direct to Bill Debits

to avoid this happening again.

 

Good luck and welcome to the forum Welcome

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


Message 3 of 4
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jonsie
Level 94: Supreme
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