cancel
Showing results for 
Search instead for 
Did you mean: 

Question

Mzzr
Level 1: Joiner
  • 5 Posts
  • 4 Topics
  • 0 Solutions
Registered:

In my big bundle I have over 7gb but on my offer allowance I have 6.8gb, what’s the difference between my big bundle and offer allowance.

Message 1 of 4
1,099 Views
1 ACCEPTED SOLUTION

Accepted Solutions

pgn
Level 79: Lord of the Boards
  • 44288 Posts
  • 262 Topics
  • 1894 Solutions
Registered:

Hi @Mzzr - take a look in your MyO2 to see what's what: https://www.o2.co.uk/help/pay-as-you-go/checking-your-balance

Your allowance is what you have left until your next top-up date, where you will get another 7GB on top of any rollover of unused allowance remaining. Remember you always need to have enough funds in your account to renew on your renewal date, otherwise you may lose your rollover data. I hope this helps.

 

View solution in original post

Message 2 of 4
1,078 Views
3 REPLIES 3

pgn
Level 79: Lord of the Boards
  • 44288 Posts
  • 262 Topics
  • 1894 Solutions
Registered:

Hi @Mzzr - take a look in your MyO2 to see what's what: https://www.o2.co.uk/help/pay-as-you-go/checking-your-balance

Your allowance is what you have left until your next top-up date, where you will get another 7GB on top of any rollover of unused allowance remaining. Remember you always need to have enough funds in your account to renew on your renewal date, otherwise you may lose your rollover data. I hope this helps.

 

Message 2 of 4
1,079 Views

Mzzr
Level 1: Joiner
  • 5 Posts
  • 4 Topics
  • 0 Solutions
Registered:

If that’s my offer allowance then what’s my big bundle data

Message 3 of 4
1,065 Views

Cleoriff
Level 94: Supreme
  • 134689 Posts
  • 847 Topics
  • 7624 Solutions
Registered:

@Mzzr 

Check yourself here:

https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

Veritas Numquam Perit

Girl in a jacket
Message 4 of 4
1,063 Views