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Proof of purchase

Steve345
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Is anyone else having problems getting a proof of purchase i actually spoke to a human yesterday and she assured me she had sent it to me via email as of today i have not received it i even received a text to say it was on its way all i want is proof of purchase i repeated my email address 4 times why can i not get this done?
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MI5
Level 94: Supreme
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@Korey01 

can this be checked please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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@Steve345 

Have you checked your spam?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Steve345
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Yes ive checked my spam folder
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MI5
Level 94: Supreme
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@Korey01 

can this be checked please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 9
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Bambino
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@Steve345 Have you checked your MyO2 page? http://www.o2.co.uk/myo2

I DO NOT WORK FOR O2



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ivor1
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did you get sorted, im also looking for proof of purchase

 

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Korey01
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Thanks @MI5 chance to resolve this. @Steve345 will PM you so we can go through some more information.
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Steve345
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Thanks everyone seem to be all sorted now thanks again
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MI5
Level 94: Supreme
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Good news slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 9
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