This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

Premium text???

Go to solution
Anonymous
Not applicable

on ‎03-06-2013 14:16

on ‎03-06-2013 14:16

I've chaged 31.83 pounds for weird premium text that I've never contacted.

Those numbers are 30040500, 85150.

They said I received that msg 15 times on 28, 29 May!

But, i didn't. I was busy that day and I didn't receive or send any msg.

And I have not any msg or evidence that I contacted them.

Is it possible to hack my mobile number?

Even though I blocked that number, I'm afraid someone use my mobile number again.

I made a year contract, but in this case can I change my mobile number?

And is there a way to refund?  O2 and  the company of that number said they didn't have any resposibility about that. How can I block that number safely?

 

 

 

 

 

Message 1 of 3
1,108 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 153278 Posts
  • 653 Topics
  • 29250 Solutions
Registered:

on ‎03-06-2013 14:22

on ‎03-06-2013 14:22

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
1,105 Views
0 Kudos
2 REPLIES 2

Go to solution
MI5
Level 94: Supreme
  • 153278 Posts
  • 653 Topics
  • 29250 Solutions
Registered:

on ‎03-06-2013 14:22

on ‎03-06-2013 14:22

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
1,106 Views
0 Kudos

Go to solution
perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

on ‎03-06-2013 14:28

on ‎03-06-2013 14:28

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 3 of 3
1,102 Views
0 Kudos
Top Kudoed Authors
View All
Top